Privacy Policy

Privacy policy

Tiny Thinkers B.V. respects your privacy and does everything possible to handle your personal data carefully. In this privacy statement, we explain which data we collect, why we do so, and how we protect your data.

Which personal data do we collect?

When you use our services or order products in our webshop, we may collect the following data from you:

Name and address details
To deliver your order to the correct address.
Email address
To inform you about your order or for newsletters if you have subscribed.
Phone number
To assist you faster, for example with delivery issues.
Payment data
To process payments securely.
IP address
For security and analysis purposes, for example to detect misuse.

It is possible that we ask for additional data if needed for specific actions or services. We never collect more data than necessary.

Why do we collect this data?

Order processing

To process, deliver your order, and keep you informed about its status.

Customer Service

So that we can respond to your questions or complaints and contact you about your order when necessary.

Newsletters and mailings

If you have subscribed, we are happy to send you offers or tips. If you no longer wish to receive these, you can always unsubscribe via the unsubscribe link in the mailing or by sending an email to info@tiny-thinkers.nl.

Improving our website and service

We analyze anonymized data to optimize our website and services.

Legal obligations

Sometimes we are required to retain certain data, for example for our administration or in fraud investigations.

Do we share your data with third parties?

Tiny Thinkers never sells your data to third parties. In some cases, we are required to share certain data, for example with:

Logistics partners
For delivering your package.
Payment service providers
For processing payments.
IT service providers
If they provide technical support for our systems.
Government agencies
If legally required, for example in fraud investigations.

We have signed processor agreements with all parties that process your data on behalf of Tiny Thinkers. This ensures that your data is just as well protected with them as it is with us.

Security of your data

We take the security of your data seriously. That is why we have implemented technical and organizational measures to prevent misuse, loss, unauthorized access, or unwanted disclosure. Think of using SSL certificates for an encrypted connection, strong passwords, and system access reserved exclusively for authorized employees.

Retention period

We do not keep your personal data longer than necessary for the purpose for which we received it, or as long as the law requires. The exact retention period may vary by data type. For example, we are required to keep our financial administration for 7 years.

Cookies

Like many other websites, Tiny Thinkers uses cookies. A cookie is a small text file stored on your device when you visit our website. We use cookies for the following purposes:

Functional cookies

For example, to remember what is in your shopping cart so the website functions properly.

Analytical cookies

To measure how the website is used and how we can improve the user experience, for example via Google Analytics.

Marketing cookies

To show you targeted and relevant offers.

You can disable cookies via your browser settings, but please note that our website may not function optimally.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access
You can request to see what data we have about you.
Correction or deletion
You can request to correct or delete your data.
Object
You can object to certain uses of your data.
File a complaint
You can file a complaint with the Data Protection Authority if you believe we are not handling your data carefully.

If you want to exercise any of these rights or have other questions about your privacy, please contact us using the details at the bottom of this page.

Reviews via WebwinkelKeur

We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you will be asked to provide your name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. Your name will also be published on the WebwinkelKeur website.

When we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely to send you the invitation. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data and may engage third parties to provide their services, for which we have given permission. The safeguards mentioned above also apply to these third parties.

Changes to this privacy statement

We may update this privacy statement from time to time to reflect changes in our services or in laws and regulations. We recommend that you check this page regularly for the most current version.

Questions or comments?

Do you have questions about this privacy statement or want to know more about how Tiny Thinkers handles your privacy? Feel free to contact us.

Tiny Thinkers B.V.

Beijerland 9
8302 NS, Emmeloord

info@tiny-thinkers.nl
+31 85 369 5734 (also reachable via WhatsApp)